News & Publications

We filter out the noise and provide you the information you need to keep you informed.

New & noteworthy

The Link Between Quality Rounds and Quality Outcomes

Is Your Clinical Risk Meeting at Risk?

QAPI Is More Than a Meeting - It's the Operating System of a High-Performing Skilled Nursing Facility

Regulatory Update

April 3 Revision to QSO-26-03-NH Brings Important Clarifications

CMS gave providers and survey agencies less room to interpret, and less room to downplay, what survey readiness now looks like.

Huddle Boards in Skilled Nursing: A Practical Tool for Reducing Falls and Improving Communication

Communication breakdowns are one of the most common contributors to preventable issues, especially falls and missed orders

What Adaptive Leadership Looks Like in Skilled Nursing Right Now

Healthcare has always been about people. That part has not changed.

Invite Michael Bublé into Your Dining Room and Watch Your Quality Measures and 5 Star Rating Improve

Let’s acknowledge that the dining experience many facilities once took pride in has changed.

Regulatory Update

February 27, 2026

Federal Staffing Rule Update What For-Profit Nursing Homes Need to Know

CMS repealed the federal minimum staffing mandate through an interim final rule.

February 20, 2026

Managed Care, VBP and TEAM: The Referral Decisions You Don’t Control but Feel Every Day

We spend a lot of time talking about survey risk. And we should.

Regulatory Update

February 17, 2026

CMS QSO-26-03-NH Sends a Clear Message: “Show Your Systems” Not Your Intentions

QSO-26-03-NH was issued on January 30, 2026. A few weeks in, we are already seeing how this guidance is influencing surveyor focus.

Regulatory Update

February 14, 2026

CMS Updates Long-Stay Antipsychotic Quality Measure Calculation: What LTC Facilities Need to Know

CMS updated the calculation methodology for the long-stay antipsychotic Quality Measure

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